FAQ
Common questions. Clear answers.
Only statements supported by the current project status.
1
Where does IT Servora provide support?
Primarily Frankfurt, Rhine-Main, Hessen and Germany. International delivery is confirmed only where operationally available.
2
Does IT Servora offer onsite and remote support?
Yes. Both are part of the planned service portfolio and are combined according to the technical task.
3
Is there already a customer portal?
The frontend architecture is prepared. A production portal backend has not yet been confirmed.
4
Is 24/7 support guaranteed?
No. A 24/7 commitment will be published only after the operating model is verified and approved.
5
Is IT Servora already registered as a UG?
According to the current project status, registration is not yet complete. Registry details are not fabricated in advance.
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Contact usAnother question?
Contact IT Servora directly.